Which of the following is NOT a method to add insurance to a package?

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Study for the USPS Sales and Services Associate Exam. Study with flashcards and multiple-choice questions, each question has hints and explanations. Get ready for your exam!

Adding insurance to a package can be accomplished through several methods that are designed to accommodate different customer needs and preferences. The question focuses on identifying the method that is not available for adding insurance.

The option stating "Via phone call" is not a valid method for adding insurance. Typically, insurance for packages needs to be purchased at the point of service, either in person at the post office, online through the USPS website, or at a self-service kiosk. These methods ensure that the package's insurance is properly documented and integrated into the shipping process.

When customers use these available methods, they can select the appropriate level of insurance based on the value of the contents being shipped. This provides peace of mind and financial protection should anything happen to the package during transit. Additionally, there are established procedures for purchasing insurance at each of these locations that help streamline the process.

Understanding the limitations of each method is essential for both customers and sales associates alike, ensuring that packages are adequately insured as per the customer's request.

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