What does a Collect on Delivery (COD) service entail?

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Study for the USPS Sales and Services Associate Exam. Study with flashcards and multiple-choice questions, each question has hints and explanations. Get ready for your exam!

A Collect on Delivery (COD) service allows the recipient to pay for the package at the time of delivery. This service is designed for situations where the sender wants to ensure that the package is paid for upon receipt, rather than requiring payment in advance. It is often used for goods that the sender wishes to ensure are paid for immediately, thereby mitigating the risk of non-payment.

The COD process typically involves the sender specifying the amount to be collected at the time of delivery, and the postal service then collects this amount from the recipient and forwards it to the sender after the transaction is completed. This method of delivery is beneficial for businesses and individuals who may have customers that prefer to pay when they receive goods.

Other options describe different scenarios but do not accurately reflect the nature of a COD service. For instance, requiring the sender to pay ahead of time contradicts the very essence of the COD process, which is built around the recipient’s payment upon delivery. Also, free delivery and sending the package to a local post office do not pertain to the premise of payment collection upon delivery.

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